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Hospital Policy

Cellular Phones

Please do not use cellular phones in patient care areas. The use of cellular phones in patient care and medical procedure areas can disrupt medical equipment performance. The medical staff can direct you to public telephones or areas appropriate for usage.

Patient Privacy

Vaishnavi Hospital is committed to protecting your medical information. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 mandated significant changes in the regulations governing the provision of health benefits, delivery and payment of health care services, and security and confidentiality of patient health information.

Patient Rights

Patients have the right to express concerns or complaints about their care with the assurance that the quality of their care or future access to care will not be compromised. You also have the right to expect a reasonable and timely response to your concerns.

Safety Drills

Safety is a fundamental concern. We participate periodically in fire and emergency drills to test safety equipment and as part of our continuing Safety Education Program for all employees. If an alarm sounds while you are here, please stay calm and follow the instructions of the staff. We will take care of you.


Because we care about your health and the health of others, Vaishnavi Hospital Benioff Children's Hospital and Vaishnavi Hospital is smoke-free. Smoking in and around the hospital premises and affiliated sites is prohibited. Outdoor smoking areas at the medical center have been eliminated.

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